JSIS Online - Survey

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As you may have already read last week, the PMO has launched the new application "JSIS-online" through which you'll be able to check the status of your claims for reimbursement and consult your files (see broadcast sent on 25/02).

We really welcome this initiative and hope the problems encountered by some of you will be solved soon. Nevertheless, we would like to have your feedback regarding the new IT tool as well as any issues you may have (or had) with the Joint Sickness Insurance Scheme. Please let us know if you have undergone any kind of problem, such as for example late reimbursement, refusals, prior authorisations, extremely penalising application of the new parity coefficients, etc: please fill in the short anonymous survey form at this address. We also want to hear from you if you are happy with the service provided, in order that we can get a complete picture - we really hope that all of our members will spend a couple of minutes on this short survey. The deadline to respond is 15/3, and we plan to follow up with a R&D Café to discuss the situation. 

Further to the general information we are collecting in the survey, we are of course happy to give you our support with any specific issues you may have: please feel free to pass by at the Secretariat or to make an appointment with our R&D colleagues if you wish. Your privacy will be safeguarded at all times.

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