R&Delivery for our Members

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R&Delivery


Have you ever waited for a parcel, but nobody was present at home to collect the parcel for you?

R&D Ispra in partnership with 

 
offers a new service to its members!

Our members get 4 free* collections included in their yearly R&D subscription.

The amount of free deliveries included in your subscription is not enough? Contact our secretariat and discover the additional advantages reserved to our members!

(*) Any unused free credits expire at the end of the subscription period. In case of 6 months subscription, the number of free deliveries must be halved.
(**) You can find the service conditions at the bottom of this page. For more info, see our FAQ

To take advantage of this service, simply follow these steps:


① - Buy


Do your online shopping, and set the delivery place as follows:

Name Surname c/o "Il Globo"
Via Fermi, 492
21020 Cadrezzate (VA)


If you wish us to collect your delivered items on your behalf, you can set the delivery place as follows:

Raffaella Morellini c/o "Il Globo"
Via Fermi, 492
21020 Cadrezzate (VA)

You will then have the possibility to collect your parcels at our secretariat, at your earliest convenience!



② - Notify


Notify rd.ispra@gmail.com of your upcoming delivery by setting the subject of the message to "Indabox", and by providing the following information:
  • Your name and surname
  • The name of the supplier of your order
  • Your mobile phone number
  • Your chosen place of delivery (if you don't specify, the default is "Il Globo")
  • In case you need it, specify your wish to have your parcel(s) collected by us on your behalf (in this case, remember to set "Cristina Radi c/o Il Globo" as delivery place)
  • The approximate size of the package(s)small, medium or large (according to the examples below)

  • Small

    CDs, books, watches, smartphones, shoes,...
  • Medium

    21" screens, tablets, notebooks, briefcases,...
  • Large

    32" screens, desktop PCs, suitcases,...
If the order is split into multiple collections (e.g., Amazon sending from different stores), you have to notify the number of collections into which your order has been split
Each individual collection consumes one credit.



③ - Collect


An SMS message and an e-mail confirmation are sent to you as soon as your order is available at the collection point (Globo or Carrefour Ispra). 
Unless you requested us to collect your parcels on your behalf, remember to bring with you a copy of the confirmation message and your ID document.

Example of message

Pacco arrivato!

Ciao Name Surname!
Il pacco che ti ha spedito Supplier è pronto per essere ritirato presso Il Globo!
Stampa questa email e portala con te per il ritiro!

MODULO DI RITIRO
Punto di ritiro: Il Globo
Indirizzo: Via Fermi 21020 Cadrezzate, Italia
Tel: 0123456789
Orari: Lun -> Ven: 07:00 - 20:00 Sab e Dom: chiuso
Spedizione segnalata il 20-08-2014
Codice spedizione: U1122334455667788
Stampa e firma questa email e consegnala al punto di ritiro 
IndaBox indicato.
Mittente: Supplier
Questa e' una spedizione pre-pagata!
---------------------------------------
Ricevuta e conferma di consegna:

Confermo di aver ritirato la merce ed aver trovato i colli in stato integro e ben sigillati.
Firma:

...................................


PER EFFETTUARE IL RITIRO OCCORRE ESIBIRE UN DOCUMENTO DI IDENTITA'





You can find additional information by consulting our FAQ!

Conditions

1) Payment 

No contrassegno!

The collection point will refuse to accept your delivery if the courier will ask for a payment - regardless of its amount.

Be sure that all products and associated costs are entirely paid and nothing else is due.
In case of "pagamento in contrassegno",  the delivery will be refused!

2) Size 

NO illegal or bulky goods!

Delivery of items up to 15 Kg and 0,2 cubic meters is allowed.
It is therefore impossible getting too bulky or heavy items delivered to Indabox collection points.
The collection point will reject the delivery!
It's of course forbidden to send goods against the law.

3) Origin 

European Union only!

It is forbidden to get items delivered from countries outside the European Union.
In fact, this kind of deliveries often require additional costs charged to the recipient.

The collection point will not anticipate any amount and will refuse delivery.

4) Address 

How to write the address?

When you specify your delivery place to the online supplier (shop), you must remember to correctly fill-in the delivery address, i.e.:
- your name and surname 
- the name and address of the chosen collection point  See an example

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